Perfume Oil FAQ — Answers to Common Questions

Welcome to our Perfume Oil FAQ. Here you’ll find clear answers about alcohol-free, IFRA-compliant perfume oils for skin, ordering and payments, worldwide shipping and delivery times, returns and exchanges, wholesale and private label options, and our sustainability practices. If you still need help, contact support@buyfragranceoil.com or visit our Contact Us page.

Product & Usage Questions (Perfume Oil FAQ)

Are your perfume oils alcohol-free and skin-safe?
Yes. All oils are 100% alcohol-free and formulated for direct skin use. Always patch test on a small area first.

How long do your perfume oils last?
Typically 8–12 hours, depending on body chemistry, climate, storage, and application (pulse points help).

Can I layer different perfume oils?
Yes—layering is an easy way to create a unique, long-lasting signature scent.

Are your oils suitable for sensitive skin?
Many customers with sensitive skin use our oils, but sensitivities vary. Patch testing is recommended.

Do you sell fragrance oils for candles or soaps?
Yes. We offer fragrance oils suitable for diffusers, candles, and soap making. Check each product page for intended use.

Orders & Payments

Which payment methods do you accept?
We accept major credit/debit cards, PayPal/Stripe, and secure bank transfer for approved wholesale orders.

Can I change or cancel my order?
Yes—contact us within 2 hours of checkout for the best chance to update or cancel before dispatch.

Do you offer discounts or promotions?
Yes. See our Offers page (e.g., Extra 15% Off) and sign up for email updates.

Shipping & Delivery (Worldwide)

Do you ship internationally?
Yes—worldwide delivery via trusted carriers (e.g., DHL, FedEx, UPS; standard routes may use PTT/local partners).

How long does delivery take?
Typical transit times after dispatch:

  • USA: 3–6 business days

  • EU/UK: 3–7 business days

  • Middle East: 4–8 business days

  • Rest of World: 5–12 business days
    Delays can occur due to customs, weather, or peak season. See our Delivery Terms for details.

How can I track my order?
A tracking link is emailed when your parcel ships.

Returns & Exchanges

What is your return policy?
Retail customers may request a return within 14 days of delivery. Please see our Shipping & Returns Policy for eligibility and steps.

What if my order arrives damaged?
Email orders@buyfragranceoil.com within 3 business days with photos of the box, inner packaging, and item. We’ll arrange a replacement or refund where applicable.

Wholesale & Private Label

Do you offer wholesale pricing?
Yes—tiered wholesale pricing is available; minimum order quantities apply. Contact business@buyfragranceoil.com.

Can I create a private label perfume brand?
Yes. We support custom packaging, branding, and fragrance development.

How long does private label production take?
Typical timelines are 4–8 weeks, depending on customization and volume.

Sustainability & Packaging

Do you use eco-friendly packaging?
Yes—refill options, recyclable bottles, and eco-conscious materials wherever feasible.

Are your oils ethically sourced?
We prioritize responsible sourcing and long-term supplier relationships.

Do you offer bulk/refill sizes?
Yes—100 ml, 250 ml, 500 ml, 1000 ml options are available on selected products.

Still Have Questions?

Can’t find what you’re looking for? Reach out to support@buyfragranceoil.com or visit Contact Us. Helpful links: Delivery Terms, Shipping & Returns Policy, Customer Service Policy, Privacy Policy.

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